Privacy policy

GoodDaze Privacy Policy

This Privacy Policy describes how gooddaze.eu (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


Contact

If you have any questions about this policy, would like more information about our privacy practices, or wish to make a complaint, please get in touch with us at info@gooddaze.eu.


Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interactions with the Site, and information needed to process your purchases. We may also collect additional information if you reach out to us for customer support. Any information relating to an identifiable individual is referred to in this policy as "Personal Information". Below is a breakdown of what we collect and why.

Device Information

  • Purpose: To ensure the Site loads correctly for you and to analyse Site usage for ongoing improvements.
  • Source: Collected automatically via cookies, log files, web beacons, tags, or pixels when you access the Site.
  • Shared with: Our processor, Shopify.
  • Information collected: Browser version, IP address, time zone, cookie data, pages and products viewed, search terms, and how you interact with the Site.

Order Information

  • Purpose: To fulfil your order, process payments, arrange shipping, send invoices and order confirmations, communicate with you, screen for fraud, and where applicable, share relevant product or promotional information.
  • Source: Provided directly by you.
  • Shared with: Our processor, Shopify.
  • Information collected: Name, billing and shipping address, payment details (including card numbers), email address, and phone number.

Customer Support Information

  • Purpose: To provide customer support.
  • Source: Provided directly by you.
  • Information collected: Any information you choose to share when contacting us.

Minors

This Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request its deletion.


Sharing Personal Information

We share your Personal Information with trusted service providers to help us deliver our services and fulfil our obligations to you. This includes:

  • Shopify, which powers our online store. You can learn more about how Shopify handles your data at: https://www.shopify.com/legal/privacy
  • We may also disclose your Personal Information where required by law, in response to a legal request such as a subpoena or search warrant, or to protect our legal rights.

Behavioural Advertising

We may use your Personal Information to deliver targeted advertisements or marketing communications that we believe may be relevant to you. This includes:

  • Google Analytics, which helps us understand how customers use our Site. You can learn more about Google's privacy practices at https://www.google.com/intl/en/policies/privacy/ and opt out at https://tools.google.com/dlpage/gaoptout.
  • Sharing information about your Site usage, purchases, and ad interactions with our advertising partners, sometimes through cookies or similar tracking technologies.
  • Shopify Audiences, which helps us reach potential customers on other platforms who may be interested in our products, based on purchase behaviour across the Shopify network.

For more information on how targeted advertising works, visit the Network Advertising Initiative's educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


Using Personal Information

We use your Personal Information to provide our services, including offering products for sale, processing payments, fulfilling and shipping orders, and keeping you informed about new products, services, and offers.


Lawful Basis

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases in accordance with the General Data Protection Regulation (GDPR):

  • Your consent
  • The performance of a contract between you and GoodDaze
  • Compliance with legal obligations
  • Protection of your vital interests
  • Performance of tasks carried out in the public interest
  • Our legitimate interests, where these do not override your fundamental rights and freedoms

Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you request its deletion. Please see the "Your Rights" section below for more information.


Automated Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making, including profiling, where it has a legal or significant effect on you.

Our processor Shopify uses limited automated decision-making to help prevent fraud. This does not have a legal or otherwise significant effect on you. This includes:

  • Temporary blocking of IP addresses linked to repeated failed transactions (lasting a few hours)
  • Temporary blocking of credit cards associated with flagged IP addresses (lasting a few days)

GDPR

If you are a resident of the EEA, you have the right to access, port, correct, update, or request erasure of your Personal Information. To exercise any of these rights, please contact us using the details provided above.

Your Personal Information will initially be processed in Ireland and may then be transferred outside of Europe for storage and further processing, including to Canada and the United States. For information on how these transfers comply with GDPR, please refer to Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

By using our Site, you agree to allow third parties to process your IP address to determine your location for currency conversion purposes. A temporary session cookie will store your selected currency for a consistent browsing experience. This cookie is automatically removed when you close your browser.


CCPA

If you are a resident of California, you have the right to access, port, correct, update, or request deletion of your Personal Information. To exercise these rights, or to designate an authorised agent to act on your behalf, please contact us using the details above.


Cookies

A cookie is a small file downloaded to your device when you visit our Site. We use functional, performance, advertising, and social media cookies to improve your browsing experience and remember your preferences — such as your login details and region — so you don't have to re-enter them each time you visit.

We use the following cookies on our Site:

Cookies Necessary for Store Functionality

Name Function Duration
_ab Admin access 2y
_secure_session_id Storefront navigation 24h
_shopify_country Checkout Session
_shopify_m Customer privacy settings 1y
_shopify_tm Customer privacy settings 30min
_shopify_tw Customer privacy settings 2w
_storefront_u Customer account updates 1min
_tracking_consent Tracking preferences 1y
c Checkout 1y
cart Shopping cart 2w
cart_currency Shopping cart 2w
cart_sig Checkout 2w
cart_ts Checkout 2w
cart_ver Shopping cart 2w
checkout Checkout 4w
checkout_token Checkout 1y
dynamic_checkout_shown_on_cart Checkout 30min
hide_shopify_pay_for_checkout Checkout Session
keep_alive Buyer localisation 2w
master_device_id Merchant login 2y
previous_step Checkout 1y
remember_me Checkout 1y
secure_customer_sig Customer login 20y
shopify_pay Checkout 1y
shopify_pay_redirect Checkout 30min, 3w, or 1y
storefront_digest Customer login 2y
tracked_start_checkout Checkout 1y
checkout_one_experiment Checkout Session

Reporting & Analytics

Name Function Duration
_landing_page Landing page tracking 2w
_orig_referrer Landing page tracking 2w
_s Shopify analytics 30min
_shopify_d Shopify analytics Session
_shopify_s Shopify analytics 30min
_shopify_sa_p Marketing & referral analytics 30min
_shopify_sa_t Marketing & referral analytics 30min
_shopify_y Shopify analytics 1y
_y Shopify analytics 1y
_shopify_evids Shopify analytics Session
_shopify_ga Shopify & Google Analytics Session

Session cookies are removed when you stop browsing. Persistent cookies remain until they expire or are deleted, typically between 30 minutes and two years from download.

You can manage or block cookies through your browser settings, usually found under "Tools" or "Preferences". For further guidance, visit www.allaboutcookies.org. Please note that blocking cookies may affect your experience on the Site and some features may not function as intended. Blocking cookies may also not fully prevent data sharing with third parties — please refer to the "Behavioural Advertising" section above for further options.


Do Not Track

As there is no consistent industry standard for responding to "Do Not Track" browser signals, we do not currently alter our data practices in response to such signals.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Any updates will be posted to this page.


Complaints

If you wish to make a complaint, please contact us at info@gooddaze.eu. If you are not satisfied with our response, you have the right to escalate your complaint to your local data protection authority or our supervisory authority.